Phone Line Type
Overview
Section titled “Overview”The phone_line_type property is a dropdown select that indicates the specific type of phone line detected during the HLR lookup. This is crucial for segmentation (e.g., ensuring you only send SMS to mobile numbers).
Property Details
Section titled “Property Details”- Label: Phone Line Type
- Property Name:
phone_line_type - Field Type: Dropdown select
- Group: Clean Dial Properties
Options
Section titled “Options”| Value | Label | Description |
|---|---|---|
MOBILE | Mobile | A standard mobile phone number capable of receiving SMS. |
LANDLINE | Landline | A fixed-line phone number (cannot receive SMS). |
VOIP | VoIP | Voice over IP number (e.g., Skype, Google Voice). |
TOLL_FREE | Toll Free | A toll-free number (e.g., 1-800). |
PREMIUM | Premium | A premium rate number. |
PAGER | Pager | A pager number. |
UNKNOWN | Unknown | Could not determine the line type. |
Use Cases
Section titled “Use Cases”- SMS Compliance: Create a workflow to only send SMS messages if
phone_line_typeis equal toMOBILE. - Call Prioritization: Prioritize
MOBILEnumbers for sales calls as they have higher answer rates. - Cost Savings: Avoid sending SMS messages to
LANDLINEnumbers which will fail and incur costs.