Terms of Service for Daeda AI

Effective Date: 23rd April 2026

Welcome to Daeda AI. These Terms of Service (“Terms”) govern your use of Daeda AI (“the App”), a HubSpot-connected platform developed by Daeda Tech. Daeda AI includes the Automation Suite, Human-Approved Write Plans, portal audits, troubleshooting, dependency mapping, multi-portal access, and optional connected AI tools. By accessing or using the App, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Compliance with HubSpot Terms

By using Daeda AI, you agree to adhere to HubSpot’s Terms of Service and all applicable laws and regulations. Violations of HubSpot’s policies or these Terms may result in suspension or termination of your access to the App.

2. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising under these Terms will fall under the exclusive jurisdiction of Singapore courts, unless otherwise dictated by applicable laws.

3. Permissible Use

You must not use the App for unlawful, harmful, or unauthorized purposes. Prohibited activities include, but are not limited to:

• Violating local, national, or international laws or regulations.
• Attempting to gain unauthorized access to systems or data.
• Interfering with the performance or integrity of Daeda AI or related infrastructure.
• Using Daeda AI to access, change, export, or process HubSpot data without proper authorization.
• Using connected AI tools in a way that violates the terms or policies of the relevant third-party provider.

4. Data Collection and Privacy

We collect only the data required to operate the App, such as your email address, HubSpot Portal ID, account state, selected HubSpot access settings, connection metadata, synced portal context, portal mirror data, export artifacts, and Write Plan records. For full details, please refer to our Privacy Policy.

You can purge Daeda AI database data from Daeda AI settings inside HubSpot where available or by contacting us at contact@daeda.tech.

5. Integration with Third-Party Services

Daeda AI relies on HubSpot’s API and may incorporate third-party services such as Supabase, Stripe, connected AI providers, and other AI or infrastructure providers required to deliver configured features. While we strive for reliable operation, we cannot guarantee the availability or performance of HubSpot, third-party APIs, third-party models, or connected AI providers.

6. Pricing, Subscriptions, Trials, and Refunds

Daeda AI may be offered through paid subscriptions, free trials, usage limits, portal allowances, user allowances, or add-on pricing.

Subscriptions: Pricing is based on the plan, portal count, user count, and feature access shown at purchase or in the App.

Trials: Free trials are subject to eligibility, duration, and usage limits shown in Daeda AI.

Cancellations and Downgrades: Downgrading or canceling your subscription may affect access to Daeda AI features, connected portals, Write Plans, synced data, or AI-powered functionality.

Refunds: Refunds are not guaranteed but may be considered on a case-by-case basis upon request.

7. Service Availability and Liability

While we strive for high availability, Daeda AI is provided “as is.” We are not liable for data loss, service interruptions, HubSpot API changes, third-party provider outages, third-party model outputs, or damages resulting from use of the App.

8. HubSpot API and Platform Changes

Daeda AI depends on HubSpot APIs, permissions, scopes, workflow behavior, CRM object support, and account features. If HubSpot changes or restricts these capabilities, Daeda AI functionality may change, degrade, or become unavailable. We will work to restore compatibility where practical and notify users of major disruptions.

9. Responsible Use

You agree to use Daeda AI responsibly and not to misuse it in any way that could harm users, systems, data, HubSpot portals, connected AI providers, or third parties.

You are responsible for the prompts, instructions, data, access settings, and approvals you provide through Daeda AI and connected AI tools.

10. Authorization for HubSpot Access

By using Daeda AI, you confirm that you are authorized to connect each HubSpot portal and grant access to the selected data types and scopes.

Users are responsible for selecting the HubSpot access scopes, data types, and connected portals made available to Daeda AI in settings. Daeda AI may operate on contacts, companies, deals, tickets, lists, workflows, forms, owners, associations, custom objects, and other supported HubSpot assets depending on the access granted and HubSpot availability.

Daeda AI may use HubSpot exports, HubSpot APIs, and supplementary exports to build and refresh mirrored portal data on Daeda AI infrastructure. Current access selection is object-level, so users can allow or deny whole object types such as contacts, companies, deals, tickets, or custom objects.

To change the HubSpot object permissions available to Daeda AI, users can uninstall Daeda AI from the portal, reinstall it with the revised access selection, and rebuild the connected portal from Daeda AI settings.

11. Human-Approved Write Plans

Daeda AI can help draft plans for workflows, properties, lists, records, associations, views, forms, reports, and other supported operations.

Write Plans are drafts or suggestions until reviewed and approved in Daeda AI inside HubSpot. You are responsible for reviewing plan operations, warnings, validation results, scope gaps, expected changes, and affected resources before approving execution.

Daeda AI is not responsible for user-approved changes, incorrect instructions, misconfigured HubSpot permissions, unexpected HubSpot behavior, or consequences of executing approved plans.

12. AI Features and Connected AI Tools

Optional connected AI tools and MCP-compatible clients are governed by these Terms and by the applicable terms and privacy policies of the connected provider. When you enable a connected AI tool, that tool connects to Daeda AI and may use authorized Daeda AI context and draft-plan tools according to the access you grant.

Daeda AI does not guarantee the accuracy, completeness, legality, or suitability of third-party model outputs. You are responsible for reviewing AI-generated outputs before using them in your HubSpot portal or business process.

13. Support and Feature Requests

Support: We aim to respond to support requests within five business days.

Feature Requests: We welcome feature suggestions. Implemented features may be provided at no cost or may incur a fee, depending on scope. All implemented features become the property of Daeda Tech.

14. Updates and Notifications

We may update Daeda AI, change features, adjust usage limits, or modify these Terms as the App evolves. We will notify users of major updates, feature changes, or policy adjustments via email or in-product notice where appropriate.

15. Suspension and Termination

Violation of these Terms may result in suspension or termination of access to Daeda AI. If your HubSpot account, Daeda AI workspace, subscription, or connected provider access is suspended, your access to some or all App features may also be restricted.

16. Data Retention and Deletion

You can purge Daeda AI database data from Daeda AI settings inside HubSpot where available or by contacting us at contact@daeda.tech. Some data may be retained where required for legal, regulatory, contractual, billing, security, or fraud-prevention obligations. For full details, please refer to our Privacy Policy.

Deleting Daeda AI data is separate from changing HubSpot object permissions. Object permission changes are handled by uninstalling Daeda AI, reinstalling it with the selected access, and rebuilding the connected portal from Daeda AI settings.

17. Dispute Resolution

If you encounter an issue, please reach out to us first. If unresolved, disputes will be handled according to applicable law and legal processes in Singapore.

18. Ownership of Outputs

You retain ownership of your HubSpot data and the outputs generated through your use of Daeda AI, subject to any rights or restrictions that apply under HubSpot, connected AI providers, or other third-party services.

You are responsible for reviewing and approving outputs before using them in your HubSpot portal or business process.

19. Contact Us

For any questions or concerns about these Terms, please contact us at: contact@daeda.tech